Module 3: Key Rules and Regulations

Module Purpose

This Module helps participants review selected key Rules and Regulations that affect their work as a taxi driver. It has particular emphasis on recent additions and on those rules and regulations that may be difficult to interpret.

Module Sections

This Module is divided into the following Sections:

  1. Reducing Customer Complaints
  2. Applying Taxi Industry Rules and Regulations
  3. What happens if you break the Rules and Regulations?
  4. Updating your knowledge of new Rules and Regulations
  5. Key Rules and Regulations
  6. Taxi Driver Code of Conduct
  7. Offensive, Intimidatory, Discriminatory or Racially Prejudiced Behaviour of Taxi Drivers
  8. Australian Road Rules
  9. Rights and Responsibilities of Taxi Drivers

Module Learning Outcomes

When you have finished this Module you should be able to:

  1. Identify and understand purpose of selected key rules and regulations that affect work as a taxi driver
  2. Identify ways to learn about new rules and regulations that may affect work as a taxi driver in the future