Accident or breakdown safety procedures

In the event of an accident or breakdown always put the safety of yourself, your passengers and other road users first.

• Make sure everyone is clear from the scene unless they are injured and should not be moved
• Always call emergency help in the event of injuries
• Make sure other traffic is warned of road blockages, never endanger yourself or others in doing this
• Never attempt to repair a vehicle if you are exposed to traffic danger e.g. don't change a tyre on a road with traffic passing close by
• Call for breakdown help immediately the site is safe
• Follow breakdown or accident procedures as specified by your operator or Taxi Network. If you don't know what they are find out immediately
• Carry safety equipment such as warning signs and torches for use in emergency
• Always record details of breakdowns or accidents in your diary including names and licence numbers of other parties and details of witnesses. Get an accident report form from the vehicle's insurance company and always keep in taxi
• Report any incidents immediately to your operator and Taxi Network.